Cassandra closes! From the first time I met her, I knew she was good, I just didn't know how much her professionalism, resources and quick action would be seriously needed. Unsure about any of the process being a first time buyer, and not even sure my financial status was going to get me there, Cassandra went the extra mile on day one. She started with my wants and needs and neighborhoods and requirements. That made me feel like I was #1, and the house that I wanted was important to her to find. My seemingly 50/50 shot didn't worry her. She always answered my calls, always made me feel like I was her #1 client. We looked at few homes until I found my dream house. She was always prepared with accurate paperwork, information about the process, contact info, revised docs, endless date changing and every little detail. Cassandra never forgot anything and being a person of detail myself, it was nice to know I could not only rely on her but trust her with my life. Literally.
Her positivity and always professional attitude kept me going through the rocky loan process with my bank. She delivered information back and forth and at some point become my mediator when I just couldn't get anywhere or move the mountains in front of me. So many calls, texts and tears, and she was there through it all. Never skipped a beat.
I found Cassandra be extremely knowledgeable about the bank's process. She reviewed complicated docs and explained them to me, keeping me in the loop at critical points when I felt so helpless. She even offered to let me use her internet if I couldn't get it turned on in time for work. I'll never forget how professional she was when I was anything but. Thank you for that.
When the news finally came, I got the loan, it was Cassandra that told me and that meant the world to me. She was the quarterback of the whole deal and I was so glad to hear her tell me we WON the game. Owning a home is one of the best feelings in the world and she gave me that. She really did.
The efforts didn't stop though, she stayed to help with utility turn ons, helping me get the sellers out :) and left gifts for me and my daughter. I feel like I made a friend. Cheers to you sweet lady if you're reading this. This glass is for you.
Forever in your debt,